Not Just IT Support: What an MSP Actually Does for Your Business
By Todd Wentz, CEO, Wentz IT Consulting
Most business owners still think of IT as the person you call when your computer breaks. That mindset is costing them time, money, and security. A modern Managed Service Provider (MSP) is more than support—they’re your outsourced IT department, security operations center, and technology advisor rolled into one.
MSPs Aren’t Just for Big Companies
Think MSPs are only for companies with 100+ employees? Think again. Most of our clients have fewer than 50 users. In fact, smaller teams benefit the most—because they don’t have in-house IT, but still need:
- Reliable tech that works when they do
- Security strong enough to block modern threats
- Someone to call when things break
- Strategic guidance on tech budgeting and planning
What an MSP Like Wentz IT Consulting Actually Does
- Monitors your systems 24/7 so we know about problems before you do
- Manages updates, patches, backups, and licenses
- Helps you choose the right software, services, and vendors
- Protects you with layered security tools like MFA, DNS filtering, and antivirus
- Responds to issues fast—often before you even notice them
- Keeps your team productive by preventing tech disruptions
The Business Impact (Not Just Tech Benefits)
- Reduce downtime (and lost sales or productivity)
- Stop wasting time managing vendors and licenses
- Get proactive about cybersecurity and compliance
- Know when to upgrade—and when to wait
- Focus on running your business, not chasing tech problems
Final Thoughts
You don’t wait for your accountant to screw up before hiring one. Why wait for your tech to break before investing in a team that keeps it running—and keeps you protected?
If you’re ready to stop reacting and start planning, we’re ready to help.